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Welcome Customer Story - Banner - Welcome Group Headshots
Welcome logo and Agora logo

Welcome is the jaw-dropping, virtual event platform built on Agora’s interactive live video streaming platform.

Welcome screenshot

About Welcome

Coming from the events industry themselves, the co-founders of Welcome had the vision to create engaging virtual events comparable to high-end corporate events hosted at 5-star hotels.

At Yahoo! Sports, they had overcome the complexity of delivering live NFL streams to tens of millions of viewers. Now they wanted to find a way to quickly create streaming virtual events with the branding and visual impact worthy of major corporate events.

With that idea, Welcome was born. Its mission: to provide a white-label, turn-key solution to create extraordinary virtual events. It was important that each event would be unique and could be quickly created by non-technical business users.

“There weren’t any solutions out there for high-end, virtual events. We provide a completely branded and customizable experience for users; your event feels like it was produced by a Hollywood studio.”

Jerry Shen, Founder and President, WELCOME

The Power of Real-Time Engagement

Welcome Customer Story - Banner - Group Video Shot

Welcome is a virtual event platform unlike any other. Their events are stunning, fully branded, and engaging. They’re like watching a national news broadcast, and the news anchor reaches out of the TV to interact directly with viewers.

Like a television broadcast studio, Welcome’s Control Room allows an event producer to mix live video with high-quality, pre-recorded content. They can easily insert customized brand overlays, backgrounds and speaker placement without the need or complexity of a costly A/V team. The Green Room allows speakers a chance to prepare before going live, eliminating awkward transitions.

Beyond traditional broadcasts, a live, virtual event hosted on Welcome provides opportunities for user engagement. Lounge and breakout rooms are designed to facilitate human interaction and conversation between users, much like the engagement experienced at live conferences.

Products used

A solution for multi-party voice and video communication

The challenge in quickly executing their mission was finding an interactive streaming video platform that could deliver finely tuned streaming to very large audiences and support the extensive UI tailoring Welcome intended to provide. The Agora Real-Time Engagement Platform was the only option that could provide the features and customization needed, while delivering content with less latency than other video streaming platforms.

The engineers at Welcome were able to work directly with the streaming experts at Agora, pushing the envelope to create a new level of user experience using Agora’s video SDK. The partnership provided a superior level of developer support, much more effective than traditional vendor relationships.

“When evaluating other streaming platforms, we found that Agora was the most technically sophisticated and the most customizable solution available. Only Agora could achieve our vision to white label the video within Welcome; other platforms couldn’t do that well.”

Jerry Shen, Founder and President, WELCOME

Welcome Customer Story - Banner - Customer Headshot - Jerry Shen

“Using off-the-shelf solutions doesn’t give you a branded experience. We provide a completely customizable, fully branded solution for our users. Agora stood out for both its quality when scaled for large audiences and the level of technical customization we could use to brand the audio and video for our virtual events.”


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