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Acceptable Use Policy

This Acceptable Use Policy (this “Policy”) describes prohibited uses of the Service. Agora may modify this Policy at any time by posting a revised version on its website. By using the Services, you acknowledge that you agree to the Terms of Service and this Acceptable Use Policy. This Policy is incorporated by reference into the Terms of Service. You are responsible for the activities of all of your end users who access or use the Service. All references to “you”, “your” means a party that uses the Service (including a customer of Agora that builds applications into which the Service are integrated and users of such customer applications). Capitalized terms used in this Policy but not defined have the meanings set forth in the Terms of Service, the Privacy Policy, or other relevant Agora documents.

Inquiries regarding this Policy should be directed to privacy@agora.io

  1. Prohibited Uses. You may not use the Service in any illegal, abusive or other manner that interferes with the business or activities of any other party. You may not incorporate or use the Service in connection with Your Product if Your Product or any of the content, services or advertising available on Your Product (or if your use of the Service otherwise):

    1. (a) Uses the Service in a manner that is primarily directed to children aged 16 or under or that has children aged 16 or under as a significant proportion of its users unless explicitly agreed to by Agora;
    2. (b) Uses the Service, in, or to develop, a product or service that delivers separate, stand-alone functionality substantially similar to the Services;
    3. (c) Transmits any material that contains adult content or entertainment or anything that violates the Child Protection Act, including pornography, erotic content, sexually explicit content, prostitution, or any other content not appropriate for general audiences;
    4. (d) Offers or promotes gambling, games of chance involving the payment of any consideration, or illegal sweepstakes or contests;
    5. (e) Promotes, encourages or facilitates any illegal activity, violates the law or violates the rights of any third party (including, without limitation, intellectual property rights, rights of privacy, or rights of personality);
    6. (f) Takes any action or transmitting any material that constitutes, promotes or is used for illegal activities;
    7. (g) Uses the Service in a way that constitutes or promotes, or for the purpose of dealing in: spyware, adware, or other malicious programs or code; counterfeit goods; items subject to U.S. embargo; unsolicited mass distribution of email; multi-level marketing proposals; hate materials; hacking/surveillance/interception/descrambling equipment; libelous, defamatory, abusive, harassing or otherwise offensive content; body parts or bodily fluids; stolen products or items used for theft; fireworks, explosives, or hazardous materials;
    8. (h) Promotes illegal drugs, violates export control laws, or relates to illegal arms trafficking; or
    9. (i) Is otherwise illegal or solicits conduct that is illegal under laws applicable to you or Agora.
  2. Content.
  1. Privacy. If you use the Service to collect, display or transmit any personal information about your users, you will prominently display a privacy policy that complies with all applicable laws and that makes it clear to users what data you collect and how you will use, display, share and otherwise process that data. You will collect and use user data only in accordance with your privacy policy and all applicable laws and regulations. You agree to comply, and require that your users comply, with all applicable laws, whether federal, state, local or international, relating to the privacy of communication for all parties to a conversation, including, when required, advising all participants in a recorded video chat that the video chat is being recorded.
  1. Consequences of Violation. If we determine that you have violated any part of this Policy, we may remove any offending content or suspend or terminate your use of the Service. We may intercept or block any content or traffic where the Service is being used unlawfully or not in accordance with this Policy. Our right to suspend or terminate your use of the Service applies even if a violation is committed unintentionally or without your authorization.
  1. Reporting. If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please contact us at privacy@agora.io