EXTENSION

Agora Analytics

Monitor, measure, and improve quality of experience with intelligent real-time monitoring, issue detection, alerts and diagnostics
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A composite image depicting three video call participants experiencing varying levels of signal quality and a graph titled "Upstream Network Status" showing audio bitrate and packet loss over time.
Supported Platforms
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Introducing Agora Chat Content Moderation 2.0 (beta), powered by ActiveFence
EXTENSION

Agora Analytics

Monitor, measure, and improve quality of experience with intelligent real-time monitoring, issue detection, alerts and diagnostics
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Supported Platforms
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Customers building with
Agora and OpenAI
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Features

Call Inspector 3.0 icon
Call Inspector 3.0
Enhance your ability to identify, analyze, and respond to performance quality issues with advanced search, detailed visibility into call and user metrics, and diagnostics that enable you to solve problems faster and deliver an optimal experience.
Real-Time Monitoring icon
Real-time monitoring
View the current health of all active sessions around the globe in a single dashboard including valuable metrics like concurrent users and channels, video and audio fluency, freeze ratio, network latency, and more.
Alert Notifications icon
Alert notifications
Get immediate notification of potential problems via your preferred channels when key performance metrics reach specific thresholds chosen by you or when Agora’s AI engine detects an anomaly.
Data Insights icon
Data insights
Recognize trends in usage and streaming quality, assess chat distribution in various dimensions, and review a daily breakdown of the data. Add Data Insights Plus for deeper comparison of usage trends and details across dimensions.
Cross-platform support icon
Cross-platform support

Use the Datadog integration to pull Agora Analytics data like usage, quality, and performance into your Datadog account. Use Agora data within Datadog to visualize and monitor metrics, set up custom alerts, and more—in the same place as your other data.

RESTful API icon
RESTful API
Use RESTful APIs to retrieve call statistics and quality of experience metrics, and use them in your own application or DataOps workflow.
Talk to a voice agent powered by the Conversational AI Engine
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One real-time view for the metrics that matter the most
Use a single dashboard to monitor every active session around the world. Track the metrics that are most important to you, from concurrent users and channels to network latency and so much more.
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Your vision, unrestricted.

With Interactive Whiteboard, you can build a collaborative app fast—with custom branding and full of features. Our platform makes it easy to create a customized and engaging learning environment.
  • Flexible APIs support custom branding and extensive digital whiteboard features.
  • Easily integrate real-time voice and video calling, interactive streaming and signaling.
  • Save users’ bandwidth by preloading, sharing, and annotating files, and retain all the dynamic content.
And have peace of mind with HIPAA, GDPR, and CCPA compliance.

See OpenAI's Realtime API in action

Monitor live streaming in real-time for an agile response

Agora Analytics is an extension for Agora’s voice, video, and live streaming SDKs that provides tools to track quality, performance, and streaming usage. Our dashboard lets you quickly see trends, monitor issues, and solve problems in real-time.
Video and Audio Streaming Done Right icon

Video and audio streaming done right

Agora monitors and analyzes quality of experience and usage data from more than 300 million user event logs from our customers and our internal systems. All other end-user data is managed by our customers in their own applications.
Video and Audio Streaming Done Right icon

Video and audio streaming done right

360 Monitoring icon

360 Monitoring

Monitor every detail of call sessions from quality to operations, with more than 60 tracking items in five categories. Analyze future trends and track performance in real-time.
360 Monitoring icon

360 Monitoring

Data Visualization icon

Data visualization

Three visualized tool sets clearly display the quality of each and every call, as well as usage statistics, in real time or for a specific time period.
Data Visualization icon

Data visualization

Flexible Integration icon

Flexible integration

You choose whether to embed Agora Analytics or use it online. We also provide the RESTful API so you can use your call statistics in other applications.
Flexible Integration icon

Flexible integration

Recording options for:

Cloud recording
Store, retrieve and share recordings in the cloud.
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On-premise recording
Store on a local server for security and confidentiality.
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Webpage recording
Record the entire web browser screen experience.
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Agora Media Services

Recording icon
Recording
Record audio streams, video streams and web pages for archive, review, or distribution.
Cloud Recording Documentation
On-Premise Recording Documentation
Webpage Recording Documentation
Live icon
Media Gateway
Directly push media streams into Agora voice and video channels using the RTMP/SRT protocol and enable advanced transcoding processing on media streams to facilitate distribution.
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Download icon
Media Pull
Add additional engagement to your Agora sessions by  pulling live or recorded video and audio content and ingesting directly into your Agora channel.
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Media Push
Expand your audience with hybrid engagement experiences by pushing audio and video streams from Agora channels to Content Delivery Networks (CDN).
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Made for developers

Quickstart guide

View the quickstart guide to get up and running with Agora and Open AI.
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How the Conversational AI Engine works

Made for developers

Your Code

Agora SDK

Customize your experience from the start with our flexible SDK.
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Your Code

Agora SDK

Build and integrate real-time video into your app with the most flexibility and  customization using Agora's Video SDK.
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NO CODE

App Builder

Agora’s App Builder is the fastest and easiest way to real-time video into your product using our no-code visual designer.
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low code

Agora UI Kit

Add real-time video to your app with only a few lines of code using low-code UI Kit libraries.
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your code

Agora SDK

Customize your experience from the start with our flexible SDK.
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low code

Agora UI Kit

Integrate real-time communication and streaming using only a few lines of code with low-code UIKit libraries.
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Documentation

This project presents you a set of API examples to help you understand how to use Agora APIs.
View Agora documentation on Analytics.
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API Reference

Activate the AI Noise Suppression extension on the Agora Console.

Activate the Agora Analytics extension in the Agora Console.

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your code

Agora SDK

Build and integrate Voice Calling with the most flexibility and full customization using Agora's Voice SDK.
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NO code

App Builder

Agora’s App Builder is the fastest and easiest way to add real-time voice chat, video chat, and live streaming into your product.
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your code

Agora SDK

Build and integrate real-time visual collaboration features into your application with the most flexibility and full customization using Agora's Interactive Whiteboard SDK.
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LOW code

Fastboard

Build real-time visual collaboration faster with a pre-built UI and the ability to include custom plug ins.
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Security, privacy and compliance
Agora is certified to the ISO/IEC 27001, 27017, 27018, 27701 and SOC 2 security standards and meets privacy regulations like GDPR, CCAP, COPPA, and HIPAA. Agora doesn’t collect or store any end-user data aside from Internet Protocol (IP) addresses and operational information necessary for providing our services.
ISO 27001:2022
ISO 27017:2015
ISO 27018:2019
ISO 27701:2019
HIPAA
GDPR
SOC2 Type1&2
CCPA
COPPA
HOW TO INTEGRATE?
Streamlined 3-step integration process:
01
Activate Agora Conversational AI Engine
Unlock real-time Speech-to-Text (STT) and Text-to-Speech (TTS) capabilities, enabling seamless conversational interactions. 
02
Integrate Agora Edge Chip on Hardware
Optimize microphone, speaker, and system efficiency to ensure ultra-low-latency and high-fidelity conversations.
03
Deploy AI Voice Agents
Enable interactive, multilingual, and user-customized conversations for a wide range of IoT applications.
By building our Conversational AI technology into Beken’s high-performance IoT chip modules, the turnkey solution makes it easy to integrate voice AI into any connected toy. 
“With Agora’s conversational AI technology and our optimized AI hardware, we’re enabling the next generation of toys to think, respond, and interact naturally. We are excited to usher in the future of robotics and toys, ones that can react to the environment around them and interact fluently with users.” 
Pengfei Zhang
CEO, BEKEN
Use cases

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Robopoet's Fuzzoo, an AI companion robot, leverages Agora's ConvoAI Device Kit to deliver real-time emotional support and personalized interaction.
"Agora’s AI technology enables toys and robots to interact in a way that feels natural and engaging. With real-time voice processing, emotional AI, and advanced speech capabilities, Agora makes seamless human-machine interaction possible and ensures exceptional performance and reliability." 
Yuna Pan
Co-Founder and CTO
Mouse cursor illustration

Fastboard

Easily build and integrate Agora’s Interactive Whiteboard with our newest Fastboard SDK that delivers all the same whiteboard features with a pre-built UI and the ability to include custom plug ins.
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Request more information
Connect with our experts to answer your questions, discuss requirements, and provide more detail on the ConvoAI Device Kit

Frequently asked questions

How does Agora improve the experience in comparison with other solutions for voice interaction with AI?

Agora enables more natural voice conversations with AI, thanks to low-latency responses and real-time interruption handling. Agora’s built-in background noise suppression, echo cancelation, and selective attention locking allow AI to hear the user clearly in any environment. Agora’s global real-time network ensures connectivity and performance in any location.

What LLMs can be connected to Agora’s Conversational AI Engine?

You can connect to any LLM that is OpenAI compatible, including OpenAI’s GPT models, Google Gemini, DeepSeek or any custom model that is OpenAI-compatible. Support for additional LLMs coming soon!

What additional technology is required to implement a voice AI agent?

To implement a voice AI agent, you need to connect an LLM and a text-to-speech service to Agora’s Conversational AI Engine. This enables full customization of the experience, with the LLM and voice of your choice.

What is a "chained model" in relation to conversational voice AI?

The chained model refers to the flow of the user’s voice being processed by speech-to-text technology, then that text being processed by the LLM, then the LLM’s response being processed by text-to-speech technology and ultimately outputting the AI agent’s voice response.

Does Agora’s Conversational AI Engine enable the creation of an AI model or LLM?

No, Agora’s Conversational AI Engine requires an existing AI model or LLM. The Engine enables customized voice interaction with the LLM but is not capable of creating or training an LLM.

Try Analytics for free

Sign up and get access to the Free version of Analytics along with your 10,000 free minutes of real-time voice or video!
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Whether you have questions about Agora’s technology, development, pricing or partnerships, we’re here to help.
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Developer Resources

Start building with Agora SDKs. Access guides, sample apps, SDK downloads, documentation, API reference, FAQs and more.
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Santa Clara, CA, USA 95054
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