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How Hubilo creates captivating and interactive webinars using Agora

  • Virtual Events

How Hubilo creates captivating and interactive webinars using Agora

  • Virtual Events

Problem

Lag between panelists and audience, lack of real-time monitoring and scalability, poor attendee engagement.

Solution

Agora’s reliable Live Streaming, AI Noise Suppression, Real-Time Transcription, Signaling and Analytics.

Results

Higher quality webinars with life-like interactivity

Increased engagement with attendees

99.64% call participation success rate

About Hubilo

Hubilo reimagines webinars to 2x pipeline

Hubilo’s platform helps realize the true value of webinars for B2B marketers by focusing on proving ROI, accelerating pipeline, and generating revenue.

Hubilo’s webinar platform is trusted by both growing and established brands including Browserstack, Clevertap, IgnitionApp, InFeedo, Calix, Infosys, Amazon and Manychat.

The Problem

Lag, latency, and lack of interactivity during webinars

With growth, Hubilo ran into reliability and quality issues with their previous real-time video provider. Hubilo faced constant streaming issues like lag and latency and they were unable to provide full, real-time interactivity between the speaker and the audience.

Additionally, the previous video streaming vendor’s lack of extensibility forced Hubilo to slog through labor-intensive integrations for various features for video quality enhancement, noise suppression, and transcription. Using multiple integrations and applications made it difficult to monitor and moderate live webinar sessions, which resulted in increased customer complaints.

Hubilo needed a reliable webinar streaming solution that offered ultra-low latency streaming for interactivity and a full suite of features and extensions. They started to look for a new provider for real-time engagement.

Network issues before Agora:

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Delayed and unreliable live-streaming

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Poor video and audio quality

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Dependency on multiple integrations

The Solution

Higher quality interactive webinars with better engagement

Hubilo decided to switch from their previous, unreliable vendor and implement Agora to power their webinar platform. Counting on the suite of features like low-latency live streaming, AI-powered noise suppression, and real-time transcription enable Hubilo to offer a webinar platform with high-quality video and global reliability.

Going beyond what’s typically offered in standard webinars, Hubilo wanted to add the excitement and thrill of a live event with an array of real-time engagement features like gamification, contests, polls, survey and Q&A sessions. They added breakout rooms, 1:1 chats and meetings, and virtual sponsor booths to encourage audience engagement and drive attendees to desired areas or pages on top of Agora’s infrastructure.

Agora Products

Why Hubilo chose Agora:

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High-quality and reliable live streaming

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Suite of features powered by AI

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Simplified real-time engagement and monitoring

Agora solved the reliability and quality issues we had with our previous real-time video provider. Implementing Agora’s high-quality streaming and host of interactive features allowed us to create a much more engaging webinar experience.

Shailesh Hegde, VP Product at Hubilo

Results and ROI

Significant reduction in customer complaints

After implementing Agora, Hubilo has managed to reduce the video freeze rate, network delay and improve the channel joining success rate. The change to Agora also increased speaker and attendee interaction while enhancing audio and video quality.

“End users enjoyed better quality. Internally we were happy with the support and the benefit of maintaining one system end-to-end made our engineer’s life easier than before.”

Shailesh Hegde, VP Product at Hubilo

Customer complaints have significantly decreased since switching to Agora and the team at Hubilo attributes the success to Agora’s interactive live streaming, noise suppression, and real-time transcription services—along with hands-on support from Agora.

In addition to Agora’s existing services, Hubilo is exploring Agora’s Interactive Whiteboard, which enables speakers to upload presentations and present, and also the live captioning features.

Results after implementing Agora:

Higher quality webinars with life-like interactivity

Increased engagement with attendees

99.64% call participation success rate

Shailesh Hedge headshot

Since implementing Agora, we have seen an overall increase in adoption of our platform. We’ve received amazing user feedback around the increase in video quality and new features built with Agora.

Shailesh Hedge, VP Product at Hubilo
Shailesh Hedge headshot

Since implementing Agora, we have seen an overall increase in adoption of our platform. We’ve received amazing user feedback around the increase in video quality and new features built with Agora.

Shailesh Hedge, VP Product at Hubilo

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