RETAIL

Reinvent Shopping Experiences

Agora’s Real-Time Engagement Platform can transform your retail business with new and exciting ways to connect with customers.

USE CASES

Engage Social Shoppers. Stream Live Demos. Grow Brand Loyalty.

Bring the town square to your customers with live voice and video. Encouraging people to socialize, window shop and engage with your products in real time increases in-app engagement and buying.

Retail streaming
Virtual marketplaces
Brand appeal
Customer service

Please select use case:

Draw in customers with livestream events

Build customer excitement around new trends and products with live demonstrations, announcements, or celebrations.

Whether you’re showing new cosmetics and makeup techniques, the latest in athletic clothing, or tools to bake the perfect cupcake, spreading the word over live video streams can boost your revenue opportunities. With interactive features like text and video chat, customers can have personalized experiences even with huge audiences.

Agora’s reliable and massively scalable global network enables you to stream events in real time to millions of people anywhere in the world, with confidence that our ultra low latency and adaptive resolution ensures high-quality voice and video for audiences on any device.

THE AGORA PRODUCTS THAT MAKE THIS POSSIBLE:

Connect retailers with worldwide customers

Agora’s Real-Time Engagement Platform lets you bring the marketplace to customers wherever they are.

Our cross-platform SDKs make it easy for you to embed real-time messaging, voice chat, video chat and streaming into your apps. Whether you need one-on-one or group chat or live streaming to huge audiences, we have the flexible building blocks and third-party tools to build any experience you dream up.

With Agora, your virtual marketplace can give retailers and influencers every interactive tool they need to sell their products to global customers.

THE AGORA PRODUCTS THAT MAKE THIS POSSIBLE:

Let customers peek behind the scenes

Increasingly, people want to know more about the materials used to make the products they buy, the workers who assemble them, and the process itself. A more detailed understanding of how products are made can increase customer excitement and interest.

Agora’s Real-Time Engagement Platform makes it easy to show customers any aspect of production through live interactive video streams, recorded video and audio, and real-time messaging features.

Personalizing your story while engaging directly with customers can deepen brand loyalty and boost social sharing of your products.

THE AGORA PRODUCTS THAT MAKE THIS POSSIBLE:

Take good care of customers

The quality of service can make or break a company’s relationship with a customer and great text, voice and video support can help build a loyal community and improve a brand’s reputation.

While you focus on answering customer questions, resolving issues or taking orders in real time, you shouldn’t have to worry about the network. With Agora’s Real-Time Engagement Platform you can depend upon high quality and reliable connections around the world and on any device and platform.

THE AGORA PRODUCTS THAT MAKE THIS POSSIBLE:

FEATURES

More Reasons to Shop Until They Drop

We know that interactive voice and video will keep eyes on your app longer, but we have features to make your app even harder to resist.

Outstanding audio and vdeo quality

Agora’s SD-RTN™ provides a smooth experience so retailers and customers can focus on their interaction—not the technology they’re using. Our SOLO™ and NOVA™ audio codecs ensure natural audio reproduction.

Advanced in-house algorithms provide adaptive resolution, while immediate initial video rendering and seamless channel switching provide a reliable stream without delay, against even the most challenging network conditions.

Fun effects

Shopping isn’t just about buying the necessities. For many people, it’s entertainment.

Agora’s voice effects give users control over everything from sound mixing to reverb with plenty of room for experimentation, and users can send background music and sound effects along, too.

They can change their appearance to reflect their mood or how they relate with the company using AR facial masks and filtering.

Flexible recording

Capture live experiences for review or archives. With Agora’s Real-Time Engagement Platform, you can record multiple streams locally or on the cloud, controlling the audio and video quality as well as the recording layout.

Robust functionality

With Agora’s Real-Time Engagement Platform, you can create intimate experiences or large events.

Our RTE Platform provides cross-channel co-hosting, enables real-time messaging features (including emojis and virtual gifting), and lets you monitor channel status in real time.

Our SD-RTN™ enables both local and server-side RTMP conversion for seamless integration with CDN services.

AI-powered services

Take advantage of smart algorithms to improve the quality of engagement while reducing the need for human intervention. Use Agora’s adaptive noise cancelation to filter out ambient or unwanted noise so that voices come through crystal clear.

Pricing that scales with your business

Get 10,000 mins FREE per month

Let’s start working together​

Whether you have questions about Agora technology, development, pricing or partnerships, we’re here to help.

Contact our Experts »

With 10,000 free minutes each month, you don’t pay until your business starts to scale. No credit card required.

Get Started »