Breakroom provides a virtual training environment with seamlessly integrated real-time communication from Agora

Workforce / Enterprise Training

Problem

Challenges identifying high-quality, scalable, and cross-platform voice and video communication for immersive 3D environment

Solution

Agora’s reliable, cross-platform voice and spatial audio solution, enabling a seamless user experience across VR, PC, and mobile.

Results

Improved audio quality with 0.01% average audio freeze rate

Increased reliability, with 98% call success rate‍

Full cross-platform support across VR, desktop, and mobile

About Sine Wave

Revolutionizing enterprise training and simulations in the metaverse

Sine Wave is a leader in virtual world technology, providing Breakroom, a cutting-edge platform designed for real-time training, simulations, and large-scale enterprise events. Breakroom supports industries, including the medical, industrial, and financial sectors, enabling them to conduct immersive, interactive learning and collaboration experiences.

The platform is designed for VR, PC, and mobile, and features customizable avatars, spatial audio, and enterprise security in a scalable virtual world. With Agora powering real-time communication, Breakroom delivers a high-fidelity, immersive experience for over 2 million users worldwide.

The Problem

Overcoming fragmented voice solutions

Breakroom’s immersive 3D environments require consistent, high-quality voice communication for simulations and training sessions. However, the platform previously relied on multiple audio providers to meet the needs of different use cases. This fragmented approach led to inconsistent sound quality, integration challenges, and additional complexity in maintaining a seamless user experience.

To support realistic simulations—where proximity-based spatial audio is critical—Breakroom needed a single, reliable solution capable of delivering clear, scalable, and interactive voice communication across all devices.

Key challenges before Agora:

Ensuring high-quality, scalable audio and video for large-scale global training and events.

Achieving seamless cross-platform compatibility across VR, desktop, and mobile.

Reducing dependency on multiple voice providers to streamline and standardize the user experience.

Keeping costs under control when handling large spatial audio zones with higher concurrencies.

The Solution

Unifying real-time engagement in virtual environments

Agora’s real-time engagement technology provided Breakroom with a single, end-to-end solution for voice and spatial audio, significantly improving the user experience. Agora’s compatibility across all platforms ensured full inclusivity, allowing users to participate in simulations regardless of their device.

With high-quality spatial audio, Breakroom could accurately replicate real-world training environments, enhancing immersion in classrooms and industrial simulations. Agora’s scalability and reliability also allowed Sine Wave to expand Breakroom’s platform without compromising performance, reinforcing its position as a leader in enterprise metaverse solutions.

Agora Products

Voice Calling Voice Calling

Video Calling Video Calling

3D Spatial Audio 3D Spatial Audio

Why Sine Wave chose Agora:

Comprehensive cross-platform compatibility across VR, desktop, and web browser

Replacement for multiple providers with improved audio quality

Reliable spatial audio for immersive training and simulations

Results and ROI

Enhancing reliability for large-scale virtual training

By integrating Agora, Sine Wave streamlined Breakroom’s audio infrastructure, replacing multiple voice providers with Agora as the single, high-performance solution. This shift standardized sound quality, eliminating inconsistencies and ensuring a reliable experience for users across training simulations, corporate events, and educational programs.

Reliability was a top priority for Sine Wave. Agora was the only solution that met Breakroom’s strict performance and cross-platform requirements, offering high-quality spatial audio, scalable infrastructure, and seamless integration across all devices. With enhanced cross-platform accessibility, users can now engage in virtual training environments without technical disruptions, further increasing adoption and engagement. These improvements led to increased customer satisfaction and usage of the Breakroom product.

Results after implementing Agora:

Improved audio quality with 0.01% average audio freeze rate

Increased reliability, with 98% call success rate

Boost in customer satisfaction and cross-platform usage

TEN

App Builder

Flexible Classroom

Download SDKs

Support Plans and Pricing

Breakroom provides a virtual training environment with seamlessly integrated real-time communication from Agora

Problem

Solution

Results

Revolutionizing enterprise training and simulations in the metaverse