Santa Clara, CA (February 12, 2026) - Agora (NASDAQ: API), a global leader in real-time engagement and conversational AI, announced a strategic partnership with Expertise AI, a conversational marketing platform purpose-built for B2B SaaS and technology companies.
The collaboration combines Agora’s real-time Voice AI infrastructure with Expertise AI’s conversational marketing engine to create natural, voice-first customer journeys - from first website visits to qualified pipeline. Together, the companies empower enterprises to replace static forms and basic chat widgets with intelligent, real-time conversations designed to generate qualified pipeline and measurable revenue growth.
Through this partnership, Expertise AI integrates Agora’s Voice AI technology into its conversational agents, delivering ultra-low latency speech processing, high-fidelity voice synthesis, and responsive turn-taking. The result is real-time voice interaction that feels natural, context-aware, and built for enterprise scale.
Agora’s real-time Conversational AI infrastructure ensures that even complex workflows, including retrieval-augmented generation (RAG), CRM lookups, and enrichment logic, remain fast, accurate, and consistent across global deployments.
In parallel, Agora is deploying Expertise AI’s conversational marketing agent across its digital properties to enhance inbound engagement, lead qualification, and routing workflows.
Expertise AI’s platform integrates deeply with CRM systems, enabling intelligent visitor identification, enrichment, qualification logic, and seamless handoff to sales teams- transforming website traffic into structured pipeline opportunities.
This two-way integration reflects a shared commitment: combining real-time AI infrastructure with revenue-focused automation to create complete, voice-enabled customer engagement systems.
“Voice is the most intuitive interface for humans. We evaluated multiple voice solutions in the market, but nothing came close to what Agora offers. Their Voice AI is in a different league. Faster, more reliable, and consistently higher quality than anything else we tested. On top of that, Agora’s support team is one of the best we’ve worked with.” - Hao Sheng, Founder & CEO, Expertise AI
“Expertise AI gives us a natural and effective way to welcome every visitor and guide them into meaningful conversations with our team. Backed by Convo AI Engine’s real-time performance, even while using a RAG system, the experience remains fast, accurate, and consistent with the standard of attentiveness Agora has delivered for over a decade.” - Sid Sharma, VP of AI Innovation & GTM, Agora
As digital engagement shifts toward voice-first interaction, enterprises require infrastructure that is both technically robust and revenue-aware.
The Agora × Expertise AI partnership bridges this gap, bringing together real-time AI performance with conversational marketing intelligence to create scalable, high-converting customer journeys.
Looking ahead, the collaboration will expand to power multilingual voice engagement, intelligent analytics, and fully orchestrated CRM journeys - enabling enterprises to operate with greater speed and precision.
Agora is the global leader in real-time engagement, providing developers with simple, flexible, and powerful APIs to embed real-time conversational AI, voice, video, interactive live streaming, and chat into their applications and IoT devices. Headquartered in Santa Clara, CA, Agora is trusted by over 1,800 leading organizations worldwide to power best-in-class real-time experiences across social, education, telehealth, live commerce, and enterprise applications. Learn more: https://agora.io/
Expertise AI is a conversational marketing platform that helps B2B companies engage, qualify, and convert website traffic using AI-powered chat and voice agents. The platform integrates with CRM systems, identifies high-intent visitors, enriches leads, and routes conversations in real time, helping revenue teams accelerate pipeline creation and improve conversion rates.
