EXTENSION

Media Services

Create richer streaming experiences with Media Services extensions for recording and importing/exporting streams
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Supported Platforms
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Introducing Agora Chat Content Moderation 2.0 (beta), powered by ActiveFence
EXTENSION

Media Services

Create richer streaming experiences with Media Services extensions for recording and importing/exporting streams
Talk to Us
Stylized glowing AI orb and a microphone icon labeled 'Your AI Agent'
Supported Platforms
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Customers building with
Agora and OpenAI
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Real-time engagement across voice and video,
powered by AI

Deliver seamless real-time experiences on any device with Agora’s flexible RTC platform—with flexible SDKs, APIs, and tools built for developers.

Voice Calling & Streaming 

Embed real-time voice chat into any application with ultra-low latency and global reliability.
Learn More

Video Calling & Streaming

Build immersive HD video experiences across web, mobile, and desktop devices.
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Media Services

Enhance real-time streaming with services for recording, transcoding, importing, and exporting.
Learn More

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AI Extensions & Add-Ons

AI Noise Suppression
Remove background noise and unwanted distractions for clearer real-time voice and video communication.
3D Spatial Audio
Add immersive, directional audio to create more natural and engaging real-time experiences.
Interactive Whiteboard
Collaborate visually with shared whiteboards, drawing tools, annotations, and real-time content sharing.
Analytics
Monitor quality of experience with real-time insights, issue detection, alerts, and performance diagnostics.
Extensions
Marketplace
Easily Integrate powerful, fun and interactive features into your real-time app
Agora Extensions Marketplace thumbnail

Expand the functionality of your real-time experience quickly

Agora’s Media Services add-ons enable you to import and export live or recorded video and audio content directly into and from your Agora stream to enrich your real-time experiences—all with one vendor.
One-stop-shop icon

One-stop-shop

Add all the live streaming functionality you need from streaming into and out of Agora’s network to recording for later on-demand consumption —no need to spend time and money integrating or developing solutions from multiple vendors. 
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One-stop-shop

Reliability at scale icon

Reliability at scale

Meet the demands of your project, content, and audience size with flexible recording and streaming solutions. Stream to audiences of one to millions and reach users in over 200 countries and regions with Agora’s high availability network.
Reliability at scale icon

Reliability at scale

Flexible and easy to use icon

Flexible and easy to use

Get to market faster with easy integration through the RESTful API or use client-side SDK options for added flexibility. Media Services add-ons enable you to develop, test and launch your events quickly.
Flexible and easy to use icon

Flexible and easy to use

One real-time view for the metrics that matter the most
Use a single dashboard to monitor every active session around the world. Track the metrics that are most important to you, from concurrent users and channels to network latency and so much more.
Go to Quickstart

Your vision, unrestricted.

With Interactive Whiteboard, you can build a collaborative app fast—with custom branding and full of features. Our platform makes it easy to create a customized and engaging learning environment.
  • Flexible APIs support custom branding and extensive digital whiteboard features.
  • Easily integrate real-time voice and video calling, interactive live streaming and signaling.
  • Save users’ bandwidth by preloading, sharing, and annotating files, and retain all the dynamic content.
And have peace of mind with HIPAA, GDPR, and CCPA compliance.

See OpenAI's Realtime API in action

Recording options for:

Cloud recording
Store, retrieve and share recordings in the cloud.
Go to Docs
On-premise recording
Store on a local server for security and confidentiality.
Go to Docs
Webpage recording
Record the entire web browser screen experience.
Go to Docs

Agora Media Services

Real-Time Speech to Text
Convert live conversations into accurate real-time transcription and subtitling for users and AI workflows.
Go to Documentation
Real-Time Translation
Translate voice and video conversations in real time with multilingual captions and transcripts.
Go to Documentation
Recording icon
Recording
Record audio streams, video streams and web pages for archive, review, or distribution.
Cloud Recording Documentation
On-Premise Recording Documentation
Webpage Recording Documentation
Live icon
Media Gateway
Directly push media streams into Agora voice and video channels using the RTMP/SRT protocol and enable advanced transcoding processing on media streams to facilitate distribution.
Go to Documentation
Cloud Transcoding
Beta
Obtain audio and video source streams from hosts in RTC channels and perform transcoding, audio mixing, and video compositing.
Go to Documentation
Media Push
Expand your audience with hybrid engagement experiences by pushing audio and video streams from Agora channels to Content Delivery Networks (CDN).
Go to Documentation
Download icon
Media Pull
Add additional engagement to your Agora sessions by  pulling live or recorded video and audio content and ingesting directly into your Agora channel.
Go to Documentation

Quickstart guide

View the quickstart guide to get up and running with Agora and Open AI.
Go to Docs

Your Code

Agora SDK

Customize your experience from the start with our flexible SDK.
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Your Code

Agora SDK

Build and integrate real-time video into your app with the most flexibility and  customization using Agora's Video SDK.
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NO CODE

App Builder

Agora’s App Builder is the fastest and easiest way to real-time video into your product using our no-code visual designer.
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low code

Agora UI Kit

Add real-time video to your app with only a few lines of code using low-code UI Kit libraries.
Go to Docs
your code

Agora SDK

Customize your experience from the start with our flexible SDK.
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Go to Docs
low code

Agora UI Kit

Integrate real-time communication and streaming using only a few lines of code with low-code UIKit libraries.
Go to Docs

Documentation

This project presents you a set of API examples to help you understand how to use Agora APIs.
Go to Docs

Activate the AI Noise Suppression extension on the Agora Console.

Activate the Media Services extension in the Agora Console.

your code

Agora SDK

Build and integrate Live Streaming with the most flexibility and full customization using Agora's Video SDK.
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Go to Docs
NO code

App Builder

Agora’s App Builder is the fastest and easiest way to add real-time voice chat, video chat, and live streaming into your product.
Go to Docs
your code

Agora SDK

Build and integrate real-time visual collaboration features into your application with the most flexibility and full customization using Agora's Interactive Whiteboard SDK.
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Go to Docs
LOW code

Fastboard

Build real-time visual collaboration faster with a pre-built UI and the ability to include custom plugins.
Try it Now
Security, privacy and compliance
Agora is certified to the ISO/IEC 27001, 27017, 27018, 27701 and SOC 2 security standards and meets privacy regulations like GDPR, CCAP, COPPA, and HIPAA. Agora doesn’t collect or store any end-user data aside from Internet Protocol (IP) addresses and operational information necessary for providing our services.
ISO 27001:2022
ISO 27017:2015
ISO 27018:2019
ISO 27701:2019
HIPAA
GDPR
SOC2 Type1&2
CCPA
COPPA
HOW TO INTEGRATE?
Streamlined 3-step integration process:
01
Activate Agora Conversational AI Engine
Unlock real-time Speech-to-Text (STT) and Text-to-Speech (TTS) capabilities, enabling seamless conversational interactions. 
02
Integrate Agora Edge Chip on Hardware
Optimize microphone, speaker, and system efficiency to ensure ultra-low-latency and high-fidelity conversations.
03
Deploy AI Voice Agents
Enable interactive, multilingual, and user-customized conversations for a wide range of IoT applications.

Integrated chipset and module

By building our Conversational AI technology into RiseLink's high-performance IoT chip modules, the turnkey solution makes it easy to integrate embedded voice AI hardware into any connected toy.
“With Agora’s conversational AI technology and our optimized AI hardware, we’re enabling the next generation of toys to think, respond, and interact naturally. We are excited to usher in the future of robotics and toys, ones that can react to the environment around them and interact fluently with users.” 
Pengfei Zhang
CEO, Riselink
Use Cases

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Robopoet's Fuzzoo, an AI companion robot, leverages Agora's ConvoAI Device Kit to deliver real-time emotional support and personalized interaction.
"Agora’s AI technology enables toys and robots to interact in a way that feels natural and engaging. With real-time voice processing, emotional AI, and advanced speech capabilities, Agora makes seamless human-machine interaction possible and ensures exceptional performance and reliability." 
Yuna Pan
Co-Founder and CTO
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Fastboard

Easily build and integrate Agora’s Interactive Whiteboard with our newest Fastboard SDK that delivers all the same whiteboard features with a pre-built UI and the ability to include custom plug ins.
Try it Now
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Request more information
Connect with our experts to answer your questions, discuss requirements, and provide more detail on the ConvoAI Device Kit

FAQs

What are Agora Media Services?

Agora Media Services are a set of extensions that allow developers to import, process, record, and export live or recorded audio and video streams. These tools help enhance real-time experiences by enabling streaming workflows, recording, and media distribution from a single platform.

What can I do with Agora Media Services?

You can record live streams, import external media into live sessions, transcode audio and video, and distribute content to broader audiences. Media Services support use cases such as live streaming, event broadcasting, content archiving, and hybrid streaming experiences.

How does Media Gateway work?

Media Gateway allows you to push external media streams into Agora channels using protocols like RTMP and RTSP. It also supports transcoding, making it easier to integrate third-party media sources into your real-time voice and video applications.

What is the difference between Media Push and Media Pull?

Media Push enables you to send streams from Agora to external platforms such as CDNs for large-scale distribution. Media Pull allows you to bring external live or recorded media into Agora channels to enrich real-time sessions with additional content.

Can I record and store live audio and video streams?

Yes. Agora Media Services include recording capabilities that allow you to capture audio, video, and web content. You can store recordings in the cloud or on-premises for playback, analysis, or compliance purposes.

Is Agora Media Services scalable for large audiences?

Yes. Agora Media Services are built on a global real-time network that supports streaming to audiences ranging from a few users to millions. This ensures reliable performance, low latency, and high availability across more than 200 countries and regions.

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Developer Resources

Start building with Agora SDKs. Access guides, sample apps, SDK downloads, documentation, API reference, FAQs and more.
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