HIMA scales authentic social connections with real-time voice and video from Agora

Social

Problem

Delivering consistent, low-latency real-time communication for a rapidly growing community

Solution

Agora Voice and Video SDKs deliver reliable, ultra-low latency communication for meaningful social interactions at scale

Results

17.52M calls supported in 90 days with consistent performance

99.59% call success rate delivering reliable real-time conversations

2X user growth in last three months powered by scalable real-time infrastructure

About Hima

A community-first platform for authentic conversations

HIMA, built by Innovfix, is a social discovery platform that helps people build meaningful connections through real-time conversations. Designed for Bharat, the app brings together individuals based on shared languages, interests, and communities, creating a welcoming space where users can meet like-minded people through one-to-one audio and video interactions. Developed by a bootstrapped team of around 70 employees, HIMA continues to grow with a strong focus on authentic, community-driven engagement.

Built with safety, inclusivity, and authentic human connection at its core, HIMA combines language-based matching, avatar-first profiles, and robust moderation to foster trusted conversations. Whether users are looking to make new friends, join vibrant communities, or simply have meaningful conversations, HIMA makes it easy to connect with people who truly resonate with them.

The Problem

As HIMA's community grew, delivering seamless real-time conversations became fundamental to the user experience. Every interaction on the platform, from meeting someone new to building lasting friendships, depends on audio and video calls that feel natural, responsive, and reliable regardless of device or network conditions.

Unlike traditional social platforms centered around content consumption, HIMA is built around live human interaction. Even small delays, dropped calls, or inconsistent quality can disrupt conversations and reduce user trust. To support rapid growth across Bharat, HIMA needed a communications platform that could deliver consistently high-quality audio and video while maintaining reliable performance across diverse networks and devices.

Key Challenges included:

Delivering low-latency, high-quality audio and video for every conversation

Scaling reliably to support a rapidly growing community across Bharat

Maintaining consistent call quality across diverse devices and network conditions

Tech Ecosystem:

The Solution

Powering reliable, real-time conversations at scale

HIMA chose Agora to power real-time audio and video across one-to-one conversations and community interactions, delivering the seamless communication experience at the heart of the platform. Every meaningful interaction on HIMA, whether meeting someone new, joining an interest-based conversation, or building lasting friendships, happens through live audio and video.

Powered by Agora's global Software-Defined Real-Time Network (SDRTN®), HIMA delivers consistent performance across Bharat, including on diverse network conditions and lower-end Android devices. Easy SDK integration, scalable infrastructure, comprehensive documentation, and a strong developer experience enabled HIMA to launch quickly while providing users with high-quality, ultra-low-latency conversations.

Why Hima chose Agora:

Seamless real-time engagement powering every meaningful conversation

Reliable performance across Indian networks and lower-end devices

Faster development with scalable infrastructure and SDKs

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The Power of Real-Time Engagement

Products Used

“Every connection on HIMA starts with a conversation. Agora has helped us deliver reliable, high-quality voice and video experiences that feel natural, allowing our community to connect with confidence as we continue to grow.”

Jaya Prasad, CEO of Innovfix

Results and ROI

Accelerated growth with reliable real-time engagement

With Agora, HIMA scaled its community without compromising its real-time experience. Over the past three months, the platform doubled its user base while supporting 17.52 million calls and maintaining a 99.59% call success rate, ensuring users could enjoy reliable, high-quality audio and video conversations with minimal interruptions.

Today, Agora provides a dependable real-time communications foundation that supports HIMA's continued growth across Bharat. With reliable performance, ultra-low latency, and scalable global infrastructure, HIMA can confidently expand its community while delivering seamless conversations that keep users engaged and encourage repeat usage.

Results after implementing Agora:

17.52M calls supported in 90 days with consistent performance

99.59% call success rate delivering reliable real-time conversations

2X user growth in three months powered by scalable real time infrastructure

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