Noon Academy expands affordable education through real-time social learning powered by Agora

EdTech / Online Learning

Problem

Making high-quality education accessible and affordable without compromising the learning experience

Solution

Agora’s real-time Voice,Video, and Chat SDKs power Noon Academy’s interactive classrooms, enabling live discussions and collaborative learning at a global scale

Results

20M+ students connected through ascalable, reliable platform

45 schools scaled with minimal development effort

‍50% increase in student Net Promoter Score (NPS)

About Noon Academy

Reimagining education through social learning

Noon Academy is on a mission to transform how people learn by making education social, engaging, and fun. Founded in Saudi Arabia in 2013 as a test preparation platform, Noon Academy has evolved into a comprehensive learning ecosystem with over 20 million registered users. Unlike traditional EdTech platforms focused primarily on content delivery, Noon Academy emphasizes collaboration and engagement through live classrooms, study groups, interactive quizzes, and gamified learning experiences.

Over the past two years, Noon Academy has expanded beyond online learning into operating 45 schools across Saudi Arabia and Pakistan in partnership with governments and NGOs. Through this hybrid model, expert teachers deliver live lessons to multiple classrooms simultaneously while maintaining interactive discussions, exercises, and collaborative learning experiences.

By combining technology, physical infrastructure, and an engaging learning experience, Noon Academy is building a scalable model that expands access to quality education in underserved communities while creating vibrant learning communities for students across the region.

The Problem

Driving engagement while ensuring reliable, scalable real-time learning experiences

As Noon Academy expanded its hybrid education model across Saudi Arabia and Pakistan, it needed a way for expert teachers to deliver engaging, reliable instruction to multiple classrooms simultaneously. Maintaining a consistent learning experience across locations while keeping education affordable required a communications platform that could support real-time teaching, collaboration, and classroom interaction at scale.

Additionally, Noon Academy’s previous voice and messaging provider posed significant challenges, limiting its ability to deliver a seamless and engaging learning experience. The platform struggled with poor quality and reliability, leading to inconsistent classroom interactions. Moreover, insufficient technical support made it difficult to resolve issues quickly, hindering performance at scale and impacting the overall user experience.

Key Challenges included:

Inconsistent audio quality and unreliable classroom experiences

Maintaining student engagement across distributed classrooms

Scaling operations across multiple regions without increasing complexity

The Solution

Building a scalable, real-time social learning platform with seamless global engagement

Noon Academy selected Agora to power the real-time communications layer behind its hybrid education platform. Using Agora’s Voice, Video, and Real-Time Messaging, teachers can deliver live lessons across multiple classrooms while enabling students to participate in real-time discussions, activities, and collaborative learning experiences.

Agora provides the reliability and operational visibility needed to support distributed classrooms at scale. Real-time quality monitoring, network diagnostics, and proactive alerts help the Noon Academy team quickly identify and resolve connectivity issues before they impact the learning experience.

With Agora's global infrastructure, Noon Academy can expand into new regions while maintaining consistent classroom performance and minimizing development effort. This allows engineering teams to focus on building new educational experiences rather than managing communications infrastructure.

Looking ahead, Noon Academy plans to grow from 45 schools to more than 300 schools, extending access to high-quality education for underserved communities.

Agora Products

Agora Voice Calling & Streaming Agora Voice Calling & Streaming

Signalling Signalling

Why Noon Academy chose Agora:

Enterprise-grade reliability for live classroom experiences

Global scalability to support rapid expansion

Responsive technical support and operational visibility

“Agora powers our hybrid education model, enabling expert teachers to deliver live, interactive lessons across multiple schools simultaneously. Since adopting Agora, our student NPS has increased by 50%, reflecting the reliable learning experience our students and educators depend on.”

Alex Simon, Director of Engineering, Noon Academy

Results and ROI

Increased engagement, scalability, and platform reliability

Since adopting Agora, Noon Academy has significantly improved both user experience and business growth. The platform now delivers stable, high-quality real-time interactions at scale, enabling millions of students to learn collaboratively.

Student satisfaction has increased dramatically, with a 50% rise in Net Promoter Score (NPS), reflecting improved engagement and platform reliability.

Agora’s scalable infrastructure has also enabled Noon Academy to expand rapidly into new markets without heavy engineering overhead. Today, Noon Academy continues to grow its global footprint while maintaining a seamless and engaging learning experience.

Results after implementing Agora:

20M+ students connected through a scalable, reliable platform‍

45 schools scaled with minimal development effort

50% increase in student Net Promoter Score (NPS)

TEN

App Builder

Flexible Classroom