CONVO AI SOLUTIONS

AI Sales & Marketing Agents

Voice AI agents powering high-intent outbound engagement and growth.
AI Sales & Marketing Agents
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Use cases

Stream audio to a worldwide audience

Livecast

LiveCast: Global Podcast Streaming

Stream live podcasts to a worldwide audience.
Whether it’s a hot take with a celebrity or trending topics with tech executives, allow your audience to drop in on live discussions. Agora’s interactive audio streaming ensures your livecast streams smoothly to anyone, on any device, anywhere in the world.
Colistening

Co-listening: Social Music Streaming

Build a platform for people to enjoy music together.
If you’re creating the next music streaming app, make it an interactive experience for your listeners.
With Interactive Live Streaming, create drop-in audio chat rooms for new album releases, live DJ sets, and virtual concerts that easily scale from a few listeners to thousands.
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Internet Radio with Two-Way Interaction

Make radio engaging with live host and audience interactions.
One-way communication is boring. Give your host the ability to pass the mic so attendees can  ask questions, offer comments, or enter contests in real time during the live audio stream.

Agora’s audio streaming lets you keep the action going during broadcasts with reliable, high-quality connections reaching people all over the world.
Speaker Icon

Event commentary

Stream live sports commentary or news coverage with real-time audience sync.
Bring live event action and excitement to fans who can attend from anywhere. Whether it’s commentary for the World Cup or in-depth reporting of a major news event, with ultra-low latency, everyone experiences each moment at the same time, allowing them to interact with each other as if they were together in person.
Mike icon

Live online karaoke

Keep them singing with online karaoke.
You don’t need to be in the same room in order to jam out with friends.
Create an online karaoke (KTV) experience for small or large groups, anywhere in the world with Interactive Live Streaming audio from Agora.

Build multimodal AI experiences fast

Livecast

Connect pre-integrated AI models

Get to market faster with seamless pre-integrated connections to leading Large Language Models (LLMs).
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Enable immediate AI responses

Agora’s real-time infrastructure enables AI communication with minimal lag or delay, mimicking natural human to human conversation.
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Convert speech to text in real time

Use pre-integrated real-time transcription to convert live speech to text (STT) and feed it directly to an LLM for immediate AI responses, insights, or suggestions.
Speaker Icon

Give AI a voice with text to speech

Deliver precise text-to-speech (TTS) output, offering a range of voice options tailored to your communication needs.
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Deploy multimodal AI agents

Enable users to communicate with AI in real time via voice, video and chat. Integrate with avatar services to give your AI a face.
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Ensure uninterrupted connections

Agora’s global real-time network and last mile technology provides the highest quality voice, video, and chat interaction regardless of network conditions and user’s location.

Real-time Voice AI for high-performance outbound

Sales & Marketing Agent Benefits Image

Engage at scale

Launch real-time, human-like outbound conversations across global markets. Voice AI agents personalize messaging dynamically and replace one-way dialing with intelligent, two-way engagement. 

Qualify with precision

Turn live conversations into a sales-ready pipeline. AI agents handle discovery, objection management, and intent screening - routing only qualified leads to your team and increasing meetings booked.

Optimize conversion performance

Gain visibility into every outreach interaction with campaign-level analytics. Track connection rates, qualification outcomes, and objection trends to continuously refine messaging and improve conversion efficiency.

Boundless virtual education is here

Break free from one-size-fits-all video conferencing solutions that ignore your students’ needs. When it comes to your video platform for education, say goodbye to unstable connections, high latency, and scalability issues.

Agora’s education solutions give you the building blocks to assemble a custom, branded live virtual classroom at any scale, with a diverse set of engagement and collaboration tools that work reliably across the globe.
awarded with
EdTech Breakthrough Award 2023 banner
EdTech Awards 2023 banner

Close
Care Gaps

The World Health Organization predicts a shortage of 18 million physicians, nurses, and support staff by 2030.

Leading players in the Healthcare industry are using virtual care and telehealth software to close gaps in care delivery and support.

Leverage the latest real-time engagement solutions to provide quality care from anywhere in the world.

Engage Social Shoppers. Stream Live Auctions.
Boost Upsell and Cross-Sell.

Bring your marketplace to life with human interaction. Decrease shopping cart abandonment and increase cross-sell by encouraging customers to socialize with each other and influencers to purchase an entire look, find seasonal necessities, get expert advice, and more.
According to McKinsey & Company, live-commerce-initiated sales could account for 20 percent of all e-commerce by 2026.
The live streaming shopping market in the US is estimated to be worth $35 billion by 2024.

Limitless virtual worlds for your business
to explore

Agora’s Metaverse solutions give you the building blocks to create branded virtual worlds at any scale, with a diverse toolset that works reliably across the globe and across any industry vertical such as gaming, enterprise, collaboration, education, and many more.

Build a more engaging entertainment destination

Stop losing eyeballs to social media. Make your app the destination for your fans with interactive live content featuring immersive audio and video with native social interactions. Open up new possibilities for monetization with exclusive access, virtual tipping, and live shopping overlays.

Deploy in minutes with Agent Studio

A no-code studio to build and orchestrate voice AI agents.

Build

Create context-aware agents tailored to your operations.
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Create agents fast using pre-configured, reusable templates.
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Choose your stack by connecting your preferred ASR, LLM, and TTS with Bring Your Own Key (BYOK) support.
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Enhance conversations with voice controls like Turn Detection, VAD, and Selective Attention Locking (SAL).

Deploy

Move from design to live deployment in minutes.
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Connect instantly to phone numbers or import via elastic SIP trunk.
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Redeploy easily by initiating saved agent configurations from a unique ID.
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Control call flows with condition-based escalation triggers, live transfers, and auto-hangup logic.

Optimize

Refine agent performance with real-world intelligence.
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Analyze performance by tracking CSAT, FCR, and overall automation rates.
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Review interactions using comprehensive call histories, transcripts, and audio playbacks.
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Improve resolution over time by identifying trends to reduce live-agent escalations.

Boundless virtual education is here

Break free from one-size-fits-all video conferencing solutions that ignore your students’ needs. When it comes to your video platform for education, say goodbye to unstable connections, high latency, and scalability issues.

Agora’s education solutions give you the building blocks to assemble a custom, branded live virtual classroom at any scale, with a diverse set of engagement and collaboration tools that work reliably across the globe.
awarded with
EdTech Breakthrough Award 2023 banner
EdTech Awards 2023 banner

Close
Care Gaps

The World Health Organization predicts a shortage of 18 million physicians, nurses, and support staff by 2030.

Leading players in the Healthcare industry are using virtual care and telehealth software to close gaps in care delivery and support.

Leverage the latest real-time engagement solutions to provide quality care from anywhere in the world.

Engage Social Shoppers. Stream Live Auctions.
Boost Upsell and Cross-Sell.

Bring your marketplace to life with human interaction. Decrease shopping cart abandonment and increase cross-sell by encouraging customers to socialize with each other and influencers to purchase an entire look, find seasonal necessities, get expert advice, and more.
According to McKinsey & Company, live-commerce-initiated sales could account for 20 percent of all e-commerce by 2026.
The live streaming shopping market in the US is estimated to be worth $35 billion by 2024.

Limitless virtual worlds for your business
to explore

Agora’s Metaverse solutions give you the building blocks to create branded virtual worlds at any scale, with a diverse toolset that works reliably across the globe and across any industry vertical such as gaming, enterprise, collaboration, education, and many more.

Build a more engaging entertainment destination

Stop losing eyeballs to social media. Make your app the destination for your fans with interactive live content featuring immersive audio and video with native social interactions. Open up new possibilities for monetization with exclusive access, virtual tipping, and live shopping overlays.

Post-Call Analytics

Turn every conversation into actionable intelligence.
Unified dashboard for call quality and automation metrics
Track CSAT, FCR, and resolution rates in real time
Monitor SLA adherence and automation success rate
Analyze escalation patterns and completion trends

Boundless virtual education is here

Break free from one-size-fits-all video conferencing solutions that ignore your students’ needs. When it comes to your video platform for education, say goodbye to unstable connections, high latency, and scalability issues.

Agora’s education solutions give you the building blocks to assemble a custom, branded live virtual classroom at any scale, with a diverse set of engagement and collaboration tools that work reliably across the globe.
awarded with
EdTech Breakthrough Award 2023 banner
EdTech Awards 2023 banner

Close
Care Gaps

The World Health Organization predicts a shortage of 18 million physicians, nurses, and support staff by 2030.

Leading players in the Healthcare industry are using virtual care and telehealth software to close gaps in care delivery and support.

Leverage the latest real-time engagement solutions to provide quality care from anywhere in the world.

Engage Social Shoppers. Stream Live Auctions.
Boost Upsell and Cross-Sell.

Bring your marketplace to life with human interaction. Decrease shopping cart abandonment and increase cross-sell by encouraging customers to socialize with each other and influencers to purchase an entire look, find seasonal necessities, get expert advice, and more.
According to McKinsey & Company, live-commerce-initiated sales could account for 20 percent of all e-commerce by 2026.
The live streaming shopping market in the US is estimated to be worth $35 billion by 2024.

Limitless virtual worlds for your business
to explore

Agora’s Metaverse solutions give you the building blocks to create branded virtual worlds at any scale, with a diverse toolset that works reliably across the globe and across any industry vertical such as gaming, enterprise, collaboration, education, and many more.

Build a more engaging entertainment destination

Stop losing eyeballs to social media. Make your app the destination for your fans with interactive live content featuring immersive audio and video with native social interactions. Open up new possibilities for monetization with exclusive access, virtual tipping, and live shopping overlays.

Deploy in minutes with Agent Studio

A no-code studio to build and orchestrate voice AI agents.

Build

Design context-aware outbound agents with full control.
A check mark
Create agents fast from reusable templates
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Connect your ASR, LLM, and TTS of choice—with Bring Your Own Key (BYOK) credentials
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Enable voice controls like Turn Detection, VAD (Voice Activity Detection), and SAL (Selective Attention Locking)

Deploy

Launch voice AI agents in large-scale outbound campaigns.
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Initiate saved agent configurations from a unique agent ID for easy reuse
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Schedule automated outbound batch call campaigns from CSV uploads
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Define auto-hangup rules, voicemail handling, and live agent escalation triggers

Optimize

Refine outreach performance using real interaction data.
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Track overall pick up rates and outbound call success metrics
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Review complete call history, transcripts, and audio recordings
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Analyze structured post-call outputs using custom string or Boolean definitions.

Boundless virtual education is here

Break free from one-size-fits-all video conferencing solutions that ignore your students’ needs. When it comes to your video platform for education, say goodbye to unstable connections, high latency, and scalability issues.

Agora’s education solutions give you the building blocks to assemble a custom, branded live virtual classroom at any scale, with a diverse set of engagement and collaboration tools that work reliably across the globe.
awarded with
EdTech Breakthrough Award 2023 banner
EdTech Awards 2023 banner

Close
Care Gaps

The World Health Organization predicts a shortage of 18 million physicians, nurses, and support staff by 2030.

Leading players in the Healthcare industry are using virtual care and telehealth software to close gaps in care delivery and support.

Leverage the latest real-time engagement solutions to provide quality care from anywhere in the world.

Engage Social Shoppers. Stream Live Auctions.
Boost Upsell and Cross-Sell.

Bring your marketplace to life with human interaction. Decrease shopping cart abandonment and increase cross-sell by encouraging customers to socialize with each other and influencers to purchase an entire look, find seasonal necessities, get expert advice, and more.
According to McKinsey & Company, live-commerce-initiated sales could account for 20 percent of all e-commerce by 2026.
The live streaming shopping market in the US is estimated to be worth $35 billion by 2024.

Limitless virtual worlds for your business
to explore

Agora’s Metaverse solutions give you the building blocks to create branded virtual worlds at any scale, with a diverse toolset that works reliably across the globe and across any industry vertical such as gaming, enterprise, collaboration, education, and many more.

Build a more engaging entertainment destination

Stop losing eyeballs to social media. Make your app the destination for your fans with interactive live content featuring immersive audio and video with native social interactions. Open up new possibilities for monetization with exclusive access, virtual tipping, and live shopping overlays.

Post-Call Analytics

Turn every outreach interaction into revenue intelligence.
Unified dashboard for campaign and conversion metrics
Track connection, qualification, and meeting-booking rates
Monitor pipeline contribution and rep handoff performance
Analyze objection trends and conversion patterns

Your infrastructure for autonomous revenue growth

Everything required to build, deploy, and scale AI-driven outbound engagement.
Convo AI Studio

Agent Studio

No-code control platform for AI-driven outbound campaigns.
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Reusable campaign templates
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Rapid script and workflow updates
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Standardize logic across regions
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Visual persona and trigger configuration
The backbone of real-time orchestration.

Conversational AI Engine

The intelligence layer behind real-time outbound conversations.
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Ultra-low latency processing
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Integrated STT and TTS workflows
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Advanced LLM coordination
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Real-time context and objection handling
SDRTN Network

SDRTN

Real-time infrastructure powering voice AI outreach.
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Intelligent global routing
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High-concurrency reliability
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Enterprise-grade low-latency performance
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200+ global points of presence

Boundless virtual education is here

Break free from one-size-fits-all video conferencing solutions that ignore your students’ needs. When it comes to your video platform for education, say goodbye to unstable connections, high latency, and scalability issues.

Agora’s education solutions give you the building blocks to assemble a custom, branded live virtual classroom at any scale, with a diverse set of engagement and collaboration tools that work reliably across the globe.
awarded with
EdTech Breakthrough Award 2023 banner
EdTech Awards 2023 banner

Close
Care Gaps

The World Health Organization predicts a shortage of 18 million physicians, nurses, and support staff by 2030.

Leading players in the Healthcare industry are using virtual care and telehealth software to close gaps in care delivery and support.

Leverage the latest real-time engagement solutions to provide quality care from anywhere in the world.

Engage Social Shoppers. Stream Live Auctions.
Boost Upsell and Cross-Sell.

Bring your marketplace to life with human interaction. Decrease shopping cart abandonment and increase cross-sell by encouraging customers to socialize with each other and influencers to purchase an entire look, find seasonal necessities, get expert advice, and more.
According to McKinsey & Company, live-commerce-initiated sales could account for 20 percent of all e-commerce by 2026.
The live streaming shopping market in the US is estimated to be worth $35 billion by 2024.

Limitless virtual worlds for your business
to explore

Agora’s Metaverse solutions give you the building blocks to create branded virtual worlds at any scale, with a diverse toolset that works reliably across the globe and across any industry vertical such as gaming, enterprise, collaboration, education, and many more.

Build a more engaging entertainment destination

Stop losing eyeballs to social media. Make your app the destination for your fans with interactive live content featuring immersive audio and video with native social interactions. Open up new possibilities for monetization with exclusive access, virtual tipping, and live shopping overlays.

Convo AI Studio:
Design Your AI Workforce

Build, Configure, and Scale without the Complexity
The Convo AI Studio is a UI-friendly command center that allows Product Managers and Ops leaders to architect sophisticated AI agents through easy menu selections and configuration features.

Build

Configure your AI agent with your preferred AI vendors, instant testing, and optimized audio (VAD, voice lock, noise cancellation).

Deploy

Connect a phone number, assign the agent, and run personalized, scheduled outreach with smart call and voicemail handling.
Use cases

AI sales & marketing agents across industries

Use cases

Bring any experience to life with Agora

Financial Services
Financial Services
Financial Services
Financial Services

Execute compliant outreach for renewals, cross-sell campaigns, onboarding, and loan servicing. AI agents qualify intent, capture structured responses, and route high-interest prospects to advisors - improving conversion rates while maintaining regulatory compliance.

Healthcare
Healthcare
Healthcare
Healthcare

Conduct proactive outreach for preventative care programs, membership renewals, and service promotions. Scale engagement across large patient or member databases while maintaining compliance, clarity, and measurable response tracking.

Real Estate
Real Estate
Real Estate
Real Estate

Execute large-scale lead follow-up for listings, open houses, and buyer or seller qualification. AI agents assess intent, engage prospects instantly, and schedule appointments - increasing response rates without expanding calling teams.

Government
Government & Public Sector
Government
Government & Public Sector

Support large-scale citizen outreach for program enrollment, service updates, public awareness initiatives, and political phone banking. AI agents manage structured conversations, capture responses, and ensure consent tracking with audit-ready reporting.

Software
Software
Software
Software

Automate lead qualification, trial follow-ups, webinar outreach, and demo scheduling. AI agents engage prospects in real time, answer initial questions, and book meetings directly into sales calendars - accelerating pipeline while reducing manual dialing effort.

Professional Services
Professional Services
Professional Services
Professional Services

Automate consultation scheduling, client onboarding, and renewal outreach. AI agents qualify prospects, introduce service offerings, and route high-intent leads to senior consultants - maximizing billable time and improving conversion efficiency.

Use cases

AI sales & marketing agents across industries

Financial Services
Financial Services
Financial Services
Financial Services

Execute compliant outreach for renewals, cross-sell campaigns, onboarding, and loan servicing. AI agents qualify intent, capture structured responses, and route high-interest prospects to advisors - improving conversion rates while maintaining regulatory compliance.

Healthcare
Healthcare
Healthcare
Healthcare

Conduct proactive outreach for preventative care programs, membership renewals, and service promotions. Scale engagement across large patient or member databases while maintaining compliance, clarity, and measurable response tracking.

Real Estate
Real Estate
Real Estate
Real Estate

Execute large-scale lead follow-up for listings, open houses, and buyer or seller qualification. AI agents assess intent, engage prospects instantly, and schedule appointments - increasing response rates without expanding calling teams.

Government
Government & Public Sector
Government
Government & Public Sector

Support large-scale citizen outreach for program enrollment, service updates, public awareness initiatives, and political phone banking. AI agents manage structured conversations, capture responses, and ensure consent tracking with audit-ready reporting.

Software
Software
Software
Software

Automate lead qualification, trial follow-ups, webinar outreach, and demo scheduling. AI agents engage prospects in real time, answer initial questions, and book meetings directly into sales calendars - accelerating pipeline while reducing manual dialing effort.

Professional Services
Professional Services
Professional Services
Professional Services

Automate consultation scheduling, client onboarding, and renewal outreach. AI agents qualify prospects, introduce service offerings, and route high-intent leads to senior consultants - maximizing billable time and improving conversion efficiency.

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Engage prospects in real time, qualify leads automatically, and book more meetings while reducing manual effort.