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Agora Conversational AI Platform

Flexible usage-based pricing from sandbox to scale
300 free minutes to build and test your first agent
30+ BYOK and provisioned models
Prepaid monthly plans with discounted rates

Cloud Proxy

Automatic
Free
Force UDP or Force TCP/TLS 443 *
Voice
$0.99
per 1000 participant minutes
Video HD
$3.99
per 1000 participant minutes
Video Full HD
$8.99
per 1000 participant minutes

*Minimum monthly base fee starts at $500, which counts towards the usage-based fee above. Fee is based on whether the minimum monthly cost or the Cloud Proxy variable usage cost is higher.

See how pricing is calculated here.

Minimum monthly
base fee based on PCU
Tier PCU Minimum monthly base fee (US$)
Tier 1 (Default) 200 or fewer $500 (USD)
Tier 2 201 – 1,000 $1,000 (USD)
Tier 3 1,001 – 2,000 $2,000 (USD)
Tier 4 2,001 or more
Contact Sales or request support through the Agora Console
Volume Discounts
Minutes Used/Month Automatic Discount
0 – 10K FREE
100K – 500K 5%
500K – 1M 7%
1M – 3M 10%
Volume discounts do not apply to the minimum monthly base fee.
Cloud Recording
Audio
$1.49
per 1000 minutes
Video HD
$5.99
per 1000 minutes
Video Full HD
$13.49
per 1000 minutes
Cloud Recording pricing documentation
On-Premise Recording
Audio
$0.99
per 1000 minutes
Video HD
$3.99
per 1000 minutes
Video Full HD
$8.99
per 1000 minutes
On-Premise Recording pricing documentation
Webpage Recording
Video HD
$14
per 1000 minutes
Video Full HD
$28
per 1000 minutes
Cloud Recording pricing documentation
Starter
Free
Basic audio, video, and live streaming analytics for troubleshooting.
Standard
$449
per month
Deeper insights into usage and call quality.
Premium
$999
per month
Advanced monitoring, reporting, and troubleshooting plus alert notifications.
Enterprise
$1599
per month
Enterprise-level analytics suite providing the deepest analysis with customizable dashboards.

See full package details.

Conversational AI Engine

Give AI the ability to understand and respond naturally to human speech
Usage Type List Price
Conversational AI Engine Audio Task
$0.10 / minute First 300 minutes free

The unit price includes usage of select ASR, LLM, and TTS models, and you will be charged the same price even if you bring your own key (BYOK). Contact us to discuss pricing if you want to bring your own model (BYOM).

For Voice AI agents, pricing also includes SIP/PTSN, and is based on answered duration, per minute, rounded up to the next full minute. There is no charge for ring time or missed calls.

The platform also includes Agent Studio, a no-code UI to rapidly deploy and orchestrate voice AI agents. See how pricing is calculated.

Convo AI Device Kit

Enable real-time voice and video on a wide variety of IoT devices
Usage Rights List Price
Hardware and software licensing Request Info